Privacy Policy

Overview

This Privacy Policy explains how MotoBeatz ("MotoBeatz", "we", "us", or "our") collects, uses, shares, and protects information when you use the MotoBeatz mobile application for iOS and Android (the "App"), built for dealers and staff to buy, sell, and manage vehicle inventory.

By creating an account or using the App, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.

Information We Collect

We collect information you provide directly, information generated through your use of the App, and information collected automatically by your device.

Account & Profile Information

• Name
• Phone number (used to sign in, verified by a one-time code sent over SMS)
• Dealership or business name
• Email address and public contact number, if you choose to add them to your dealership profile
• Dealership address, including a structured breakdown (street, locality, city, district, state, PIN code)
• Dealership logo and banner images, if you upload them
• Role (dealer, staff, or associated permissions)

Information About Your Customers

The App lets you record details about the people you deal with. You are responsible for having a lawful basis to enter this information, and for telling those individuals how their details are used. We process it on your behalf as described in this policy.

• Customer name, contact numbers, and address
• Enquiry, test-drive, and purchase history you record against a customer
• Sale and payment details you record against an order

Vehicle & Inspection Data

• Photos and videos captured of vehicles, including exterior panels, tyres, engine bay, and dashboard
• Audio recordings of engine sound captured for condition assessment
• Vehicle documents and details you enter — registration details, insurance status, chassis and odometer information
• Listing, pricing, and transaction details

Location Information

• Your device's precise location, collected only when you tap "Use my current location" while editing your dealership profile. We convert that reading into a postal address and store the coordinates so your dealership can be matched to nearby listings.

Location is not collected in the background, is not tracked over time, and is not collected when the App is closed. The App works without it — you can type your address instead.

Automatically Collected Information

• A device identifier, used to register this device for push notifications so that signing in on several devices does not create duplicate messages
• Device model and operating system version, reported alongside crash logs
• Crash and diagnostic logs, associated with your account identifier so we can trace a fault to the affected user
• Approximate IP-based location, logged by our infrastructure provider for security purposes

The App contains no advertising software and no third-party analytics or behavioural tracking software. We do not build profiles of how you use the App, and we do not track you across other apps or websites.

How We Use Information

We use the information we collect to:

• Create and authenticate your account, including phone number–based sign-in
• Operate core App features — listing vehicles, running inspections, managing inventory, and processing deal, payment, and delivery status
• Verify dealer identity and maintain trust within the dealer network
• Communicate with you about your account, transactions, or support requests
• Send you push notifications about auctions, orders, payments, delivery status, and staff activity
• Diagnose crashes and technical faults, and prevent fraud or misuse
• Comply with legal obligations, including vehicle registration and transaction record-keeping requirements

We do not use your photos, videos, or audio recordings for purposes unrelated to vehicle listing, inspection, and marketplace functionality without your consent.

App Permissions

The App asks for the following access. Each is used only for the purpose described, is requested at the moment the related feature is used, and can be changed at any time in your device settings. Exact permission names vary between iOS and Android.

• Camera — to photograph and record vehicles for listings and inspection reports.
• Microphone — to record audio as part of an inspection video, such as the engine sound clip.
• Photo library — to attach existing photos and videos of vehicles from your device.
• Location — to fill in your dealership address from your current position. Optional; you can type the address instead. The App never requests background or always-on location.
• Notifications — to alert you about auction results, orders, payments, delivery status, and activity by your staff.

The App does not request access to your SMS messages, call logs, contacts, calendar, health data, or files outside the media you choose to attach. Sign-in verification codes are entered by you; the App does not read your messages to obtain them.

How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• Within the dealer network — vehicle listings, inspection reports, your dealership name and contact details, and relevant transaction details are visible to other verified dealers as needed to facilitate a sale or purchase. Your customer records are not shared with other dealers.
• Within your dealership — staff accounts created by a dealer can see that dealership's inventory, orders, and customer records according to the permissions the dealer grants them. Dealers are notified of activity by their staff.
• Service providers — we use trusted third-party providers for cloud hosting and database storage, authentication and SMS delivery, push notification delivery, crash reporting, and address lookup. These providers process data on our behalf and are bound by confidentiality and data protection obligations.
• YouTube, at your request — if you use the optional video upload feature, you sign in with your own Google account and the video is published to your YouTube channel at the visibility you select. That upload is governed by Google's terms and privacy policy, and we do not control the video once it is on your channel.
• Legal requirements — we may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MotoBeatz, our users, or the public.
• Business transfers — if MotoBeatz is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy or a successor policy.

Data Security

We use industry-standard measures to protect your information, including encrypted data transmission, access-controlled cloud infrastructure, and role-based access to sensitive data within our systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide the App's services. Vehicle listing and transaction records may be retained longer where required for legal, tax, dispute-resolution, or regulatory purposes, even after account closure.

Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated personal information, subject to legal retention requirements
• Withdraw consent for optional features such as location tagging
• Object to or restrict certain processing of your information

To exercise any of these rights, contact us using the details in the Contact Us section below.

Account & Data Deletion

Deleting a dealer account permanently removes your dealership profile and contact details, your vehicle listings, all uploaded photos, videos and inspection media, your customer records and sale orders, your saved location and address, your push notification registrations, and every staff login you created for that dealership.

Deletion is blocked while you have an auction that is still live or an order still in progress, because another dealer is relying on that transaction. Close or complete those first, then delete.

Records of completed transactions between two dealers are retained, because they are equally the other dealer's business record and are needed for legal, tax, and dispute-resolution purposes. These hold vehicle and transaction details rather than your profile information, which is erased.

If you cannot access the App, email [email protected] from the address on your profile, or quote the phone number or dealership name on your account, and we will process the deletion within 30 days. Staff accounts are created and removed by the dealer who owns the dealership; contact that dealer, or email us if they are unreachable.

Children's Privacy

The App is intended for dealers, dealer staff, and individuals aged 18 and older, and is not directed to children. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a child under 18, we will delete it promptly.

Third-Party Services

The App relies on the following third-party services. Each has its own privacy policy governing how it handles information, and we encourage you to review them.

• Google Firebase — sign-in and SMS verification, database and file storage, push notification delivery, crash reporting, and remote configuration.
• Google Maps Platform — converting a location reading into a postal address.
• Google Sign-In and the YouTube Data API — only if you use the optional feature to publish a vehicle video to your own YouTube channel.

We do not use an advertising network, an analytics provider, or a payment processor. The App takes no payments: amounts, methods, and payment status are records you enter about transactions settled outside the App.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other reasonable means before the changes take effect. The "Effective date" at the top of this page indicates when this policy was last revised.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

MotoBeatz
Email: [email protected]
Coimbatore, Tamil Nadu, India